The product cycle

Product development and design

We work with our clients to understand the specific need and desired result. this is critical to us meeting expectations. We then use our industry and product knowledge to formulate the best possible conceptual solution. Our in house design team will put together options for our client incorporating brand guides as well as functionality to arrive at a final product specification.

Product manufacturing

We manage the manufacturing process closely to ensure compliance in all aspects. All products are manufactured in strict accordance with relevant IATA; CAA and industry resolutions. We adhere strictly to corporate branding and all print is checked for color and technical compliance. We understand the critical importance of our clients brand and the importance of getting their corporate identity correct.

Storage

Following production, the products are held in one of 2 warehouse facilities. The largest of these two is situated in Johannesburg which serves our Northern territory and Regional requirements and the second warehouse in Cape Town serves our coastal airports. Both facilities operate the same WMS (warehouse management system) enabling real time stock management and order processing.We are able to then pick and pack stock either by using pre determined quantities or from real time received orders placed via our complimentary web based order platform.The products are securely packaged, labeled and made ready for despatch.

Distribution

We operate 2 separate distribution models. The first option is an end to end solution where we use owned vehicles and couriers to despatch goods to their intended end point of use. Whether that is locally or internationally. Due to the volume of our traffic we are able to offer extremely competitive rates for this form of shipping and we handle all aspects of the cycle providing a signed receipt of shipment to our clients upon delivery. The second option utilizes our clients infrastructure where products are packed, labeled and delivered to the clients local air freight facility or check in counter where the client handles the shipping internally.